TERMS AND CONDITIONS
Last Updated: 15th October 2024
Welcome to TEABALATER.com (the “Website”). TEABALATER is a Niche Haute Parfumerie brand based in Qatar, offering luxury niche perfumes and oud products globally. By accessing or using this Website, you agree to comply with and be bound by these Terms and Conditions (the “Terms”). If you do not agree to these Terms, you may not access or use the Website.
- Company Information TEABALATER is a luxury niche perfume brand registered in Qatar, with its head office located at:
TEABALATER
B.49, Z.45, S.250, D Ring Road
Doha, Qatar
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For any inquiries, please contact us at:
Email: hello(at)teabalater(dot)com
- Use of the Website By using the Website, you represent that you are at least 18 years of age, or accessing the Website under the supervision of a parent or legal guardian. You agree to use the Website in accordance with all applicable laws and regulations.Â
- Products and Services TEABALATER offers luxury niche perfumes and oud products for sale. All product descriptions, pricing, and availability are subject to change without notice. We strive to provide accurate product information, but we do not warrant that product descriptions or other content on the Website are error-free or complete.
- Global Shipping and Customs TEABALATER ships products globally. Shipping costs and delivery times will vary depending on the destination. Customers are responsible for ensuring compliance with local customs regulations in their respective countries. TEABALATER is not liable for any delays, customs fees, or seizures by local authorities.
- Payments All prices are listed in EURO and are exclusive of any applicable taxes, duties, and shipping charges. Payment can be made via the accepted payment methods displayed on the Website. We reserve the right to refuse or cancel any orders placed for products listed at an incorrect price or due to any other error.
- Returns and Refunds We strive for customer satisfaction. If you are not satisfied with your purchase, please review our return policy for eligibility. Any requests for returns or exchanges must be made within [Insert Time Frame] from the date of receipt. Refunds will be processed in accordance with our refund policy.
- Privacy and Data Protection (GDPR Compliance)
We take your privacy seriously. If you are a resident of the European Economic Area (EEA), your personal data will be processed in compliance with the General Data Protection Regulation (GDPR). Our [Privacy Policy] outlines how we collect, use, and protect your personal information.
7.1 Data Controller TEABALATER is the Data Controller responsible for your personal data. Our contact information is:
Email: wecare(at)teabalater(dot)com
7.2 Legal Basis for Processing Personal Data We collect and process personal data based on the following legal grounds:
- Consent: By using our Website and agreeing to our Terms and Privacy Policy, you consent to the collection and processing of your personal data.
- Contractual Necessity: We process personal data to fulfill our contractual obligations when you place an order on our Website.
- Legal Obligations: We may process personal data to comply with applicable legal requirements.
- Legitimate Interests: We may process personal data for our legitimate business interests, such as improving our products, services, and Website.
7.3 Your Rights Under the GDPR As a resident of the EEA, you have the following rights regarding your personal data:
- Right to Access: You have the right to request access to your personal data and obtain information about how it is processed.
- Right to Rectification: You can request the correction of inaccurate or incomplete personal data.
- Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data under certain conditions.
- Right to Restriction of Processing: You can request that we restrict the processing of your personal data in specific cases.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.
- Right to Withdraw Consent: If processing is based on your consent, you can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us at:
Email: wecare(at)teabalater(dot)com
7.4 Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including to comply with legal obligations, resolve disputes, and enforce our agreements.Â
7.5 Data Transfers
As a global business, TEABALATER may transfer your personal data outside of the EEA to our servers or trusted partners in countries that may not provide the same level of data protection as in the EEA. However, we will ensure that such transfers are conducted in compliance with the GDPR and appropriate safeguards, such as Standard Contractual Clauses, are in place.
7.6 Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
- Intellectual Property All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of TEABALATER or its licensors and is protected by international copyright laws. You may not reproduce, distribute, or use any content from the Website without prior written permission from TEABALATER.
- Limitation of Liability TEABALATER will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Website or the purchase of any products from the Website. This limitation applies to any damages arising from errors, omissions, interruptions, or delays in service, loss of data, or unauthorized access to your personal information.
- Changes to Terms and Conditions TEABALATER reserves the right to modify or update these Terms at any time without prior notice. Your continued use of the Website constitutes your acceptance of any changes to the Terms.
- Governing Law and Jurisdiction These Terms and any disputes arising from or relating to the use of the Website or the purchase of products shall be governed by the laws of the State of Qatar. Any legal actions or proceedings shall be brought exclusively in the courts of State of Qatar.Â
12. Contact Information For any questions or concerns regarding these Terms or our GDPR compliance, please contact us at:
Email: wecare(at)teabalater(dot)com
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