At Your Service.
At TEABALATER, we aim to provide an exceptional experience to our customers, whether you’re discovering our luxury perfumes or making a purchase. We know that you might have questions about our products, shipping, returns, and more. Below, you’ll find answers to the most common inquiries. Should you need further assistance, our dedicated customer support team is always here to help.
Here is the most common FAQ's our customers have been asking us.
TEABALATER offers a curated collection of luxury niche perfumes, Oud, and other premium fragrance products. Explore our range to discover unique scents crafted with the finest ingredients.
Placing an order is simple! Browse our product selection, choose the items you want, and add them to your cart. When you’re ready, proceed to checkout and follow the steps to complete your purchase.
Yes, we offer international shipping to most countries. Shipping times and costs vary depending on the destination. For more details on delivery options to your region, please visit our Shipping Information page.
We accept a variety of payment options, including major credit cards, debit cards, and digital payment platforms. For a full list of accepted payment methods, please refer to our Payment Options section during checkout.
Yes, returns or exchanges are accepted under certain conditions. Products must be in their original, unused condition, and returns must be initiated within 14 days of your purchase and product must be purchased on teabalater.com . Please see our Return Policy page for more details on eligibility and process.
Yes, we provide samples to help you discover our fragrances before committing to a full-sized bottle. You can purchase sample sets directly from our website or receive samples as part of select promotional offers.
We offer customization services for special occasions and bulk orders. If you’re interested in personalized packaging or bespoke fragrance, please contact our customer service team to discuss options.
You can reach us through our customer support email wecare(at)teabalater(dot)com or on our Support WhatsApp +974 3338 zero 4 zero 4 or by using the contact form on our website. Our team is happy to assist with any questions or concerns you may have.
We periodically offer special discounts and promotions on our products. To stay updated on the latest offers, subscribe to our newsletter or follow us on social media.