RETURNS AND CANCELLATION

 

FOR QATAR ORDERS

Bought it, tried it, didn’t love it? Send it back. If you’re not totally obsessed with your teabalater.com purchase, return or exchange it free within 14 days of purchase. We’ll process your return as soon as we receive it for the purchase amount minus the original shipping charges. Please note it may take up to 14 business days for the credit to appear on your account.

– When you return your purchase to teabalater.com by mail within 14 days of the purchase date, you will receive a full refund to your original payment method for the price of the item(s).

– Unfortunately, we can’t accept returns or issue refunds after 14 days.

MAIL YOUR RETURNS TO:

Address: TEABALATER

B.49, Z.45, S.250, D Ring Road

Doha, Qatar

Any questions about your return? email us at wecare(at)teabalater(dot)com

 

FOR ITALY ORDERS 

Bought it, tried it, didn’t love it? Send it back. If you’re not totally obsessed with your teabalater.com purchase, return or exchange it free within 14 days of purchase. We’ll process your return as soon as we receive it for the purchase amount minus the original shipping charges. Please note it may take up to 14 business days for the credit to appear on your account.

– When you return your purchase to teabalater.com by mail within 14 days of the purchase date, you will receive a full refund to your original payment method for the price of the item(s).

– Unfortunately, we can’t accept returns or issue refunds after 14 days.

MAIL YOUR RETURNS TO:

Address: HPS SRL

Via Sardegna, 1
20056 GREZZAGO (MI), ITALY

Any questions about your return? email us at wecare(at)teabalater(dot)com

 

FOR EU ORDERS

Bought it, tried it, didn’t love it? Send it back. If you’re not totally obsessed with your teabalater.com purchase, return or exchange it free within 14 days of purchase. We’ll process your return as soon as we receive it for the purchase amount minus the original shipping charges. Please note it may take up to 14 business days for the credit to appear on your account.

– When you return your purchase to teabalater.com by mail within 14 days of the purchase date, you will receive a full refund to your original payment method for the price of the item(s).

– Unfortunately, we can’t accept returns or issue refunds after 14 days.

MAIL YOUR RETURNS TO:

Address: HPS SRL

Via Sardegna, 1
20056 GREZZAGO (MI), ITALY

Any questions about your return? email us at wecare(at)teabalater(dot)com

 

FOR US ORDERS

Bought it, tried it, didn’t love it? Send it back. If you’re not totally obsessed with your teabalater.com purchase, return or exchange it free within 14 days of purchase. We’ll process your return as soon as we receive it for the purchase amount minus the original shipping charges. Please note it may take up to 14 business days for the credit to appear on your account.

– When you return your purchase to teabalater.com by mail within 14 days of the purchase date, you will receive a full refund to your original payment method for the price of the item(s).

– Unfortunately, we can’t accept returns or issue refunds after 14 days.

MAIL YOUR RETURNS TO:

Address: TEABALATER, LA

Any questions about your return? email us at wecare(at)teabalater(dot)com

 

FOR ALL OTHER INTERNATIONAL ORDERS

Unfortunately, we can’t offer merchandise exchanges on orders shipped internationally if the package is open.

If you’re not totally obsessed with your teabalater.com purchase, you can return it within 14 days of purchase. We’ll process your return as soon as we receive it for the purchase amount minus the original shipping charges and any additional fees. In special cases, if you’re returning a purchase, you may be eligible for a refund of a portion or all of the duties and taxes from your local customs office. Contact that office directly for details. Please note it may take up to 60 business days for the credit to appear on your account.

Send your item via traceable method to the following address:

MAIL YOUR RETURNS TO:

Address: TEABALATER

B.49, Z.45, S.250, D Ring Road

Doha, Qatar

Sorry, we can’t accept COD deliveries.

Any questions about your return? email us at wecare(at)teabalater(dot)com